Transportation - Ride Connection

RIDE CONNECTION

Ride Connection is a mobility management, funded in part by the Virginia Department of Rail & Public Transportation, to help older adults and persons with disabilities have the knowledge of and access to transportation to help them age safely at home and live a healthy, connected life.

Our ride counselors offer transportation education, travel training and referrals to local transportation providers.   We also assist with discounted GRTC fixed route and CareVan tickets as well as Chesterfield Access vouchers on a limited basis. For those who meet eligibility requirements, Ride Connection is also able to provide two (2) round-trip rides to medical appointments for persons living in the City of Richmond and the Counties of Charles City County, Chesterfield, Goochland, Hanover, Henrico, New Kent and Powhatan.  

Title VI of the Civil Rights Act of 1964 prohibits discrimination on the basis of race, color, or national origin in programs and activities receiving Federal financial assistance. Specifically, Title VI provides that "no person in the United States shall, on the ground of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance" (42 U.S.C. Section 2000d).

Senior Connections, The Capital Area Agency on Aging is committed to ensuring that no person is excluded from participation in, or denied the benefits of its transportation services on the basis of race, color, or national origin, as protected by Title VI in Federal Transit Administration (FTA) Circular 4702.1B. If you feel you are being denied participation in or being denied benefits of the transit services provided by Senior Connections, The Capital Area Agency on Aging or otherwise being discriminated against because of your race, color, national origin, gender, age, or disability, our contact information is Ms. Angie Phelon, Interim Executive Director, Senior Connections, The Capital Area Agency on Aging, 24 E. Cary Street, Richmond VA 23219 (804) 343-3000.  Seniorconnections-va.org

Ride Connections Hot Line - (804) 672-4495

Ride Connection is a mobility management, funded in part by the Virginia Department of Rail & Public Transportation, to help older adults and persons with disabilities have the knowledge of and access to transportation to help them age safely at home and live a healthy, connected life.

Our ride counselors offer transportation education, travel training and referrals to local transportation providers.   We also assist with discounted GRTC fixed route and CareVan tickets as well as Chesterfield Access vouchers on a limited basis. For those who meet eligibility requirements, Ride Connection is also able to provide two (2) round-trip rides to medical appointments for persons living in the City of Richmond and the Counties of Charles City County, Chesterfield, Goochland, Hanover, Henrico, New Kent and Powhatan.  

ELIGIBILITY

  • Older Adults (age 60+) living in our service area

  • adults with disabilities under the age of 60 receiving SSI or SSDI

Individuals needing a ride to medical appointments through Ride Connections, please note:

  • We require seven (7) days' notice to schedule rides, which are subject to availability.

  • Riders are asked to pay for a portion of the cost, based on a sliding scale, determined by the Virginia poverty scale.

For additional information, please call:  Ride Connections Hot Line - (804) 672-4495

Interested in Driving For Us?

Senior Connections’ Ride Connection program provides point-to-point transportation services to eligible individuals over the age of 60 and adults with disabilities living in the City of Richmond and Counties of Charles City, Chesterfield, Goochland, Hanover, Henrico, New Kent, and Powhatan. Transportation Providers are needed to help fulfill our mission.  If you are interested in driving for us, please note that Senior Connections takes a hands-on approach during the qualifying process to ensure compliance with safety and quality standards. This process includes a review of safety compliance procedures, driver and attendant background checks, drug testing, and site visits where vehicle and driver inspections occur.  Transportation providers must be accessible, accurate and provide superior customer service to riders. All potential providers must submit a full information and qualification packet for consideration.

For more information, please email Tony Williams at twilliams@youraaa.org or submit an inquiry online below.

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