Telephone Reassurance

A Telephone Reassurance Program

Many older adults face social isolation and loneliness.  Being separated from family and friends, the loss of loved ones and declining health are some of the causes of loneliness and can have adverse health effects - such as dementia, increased risk for hospital readmission, and increased risk for falls.  Senior Connections Telebridges program is designed to help older adults stay connected to their community.

The TeleBridges program at Senior Connections is supported by volunteers who stay in touch with older adults by calling them two to five times a week.  Each phone call provides program participants with a listening ear, an encouraging word, and reassurance that someone cares about them and will be checking on them on a regular basis. Volunteers and program participants are matched and a friendly relationship is established in hopes that good rapport and trust develop.

Join the Telebridges Program at Senior Connections

  • Call Senior Connections

  • Register and get screened

  • Get matched with a volunteer

Become a TeleBridges Volunteer

  • Complete application

  • Attend orientation and training

  • Get matched with an older adult

  • Make calls two to five times a week

  • Attend annual training at Senior Connections

For more information on how to be a part of the Telephone Reassurance Program, as a participant or volunteer, please contact:

Shana S. Beverly, CVA (804) 343-3024,
Senior Connections,
The Capital Area Agency on Aging,
24 E. Cary Street, Richmond, VA 23219